Effective Date: June 26, 2026
Welcome to TreeCoir Canada (“TreeCoir,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and the purchase of products from https://treecoir.ca/. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. Use of the Website
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and complete information when placing orders or submitting inquiries.
- Not engage in any activity that could disrupt or interfere with the website’s operation.
- Not attempt to gain unauthorized access to our systems or data.
We reserve the right to suspend or terminate access to users who violate these Terms.
2. Products and Services
TreeCoir offers premium coir and coconut-based products for residential, commercial, and industrial use.
We make every effort to ensure that product descriptions, specifications, and images are accurate. However, slight variations in color, size, texture, or packaging may occur due to natural materials and manufacturing processes.
We reserve the right to modify, discontinue, or update products without prior notice.
3. Pricing
All prices displayed on the website are subject to change without notice.
While we strive for accuracy, pricing or typographical errors may occur. If an error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.
Applicable taxes and shipping charges will be calculated during checkout unless otherwise stated.
4. Orders
By placing an order, you confirm that:
- You are legally authorized to make the purchase.
- All information provided is accurate.
- Payment information is valid.
We reserve the right to refuse or cancel any order for reasons including:
- Product availability
- Payment issues
- Suspected fraud
- Pricing errors
- Violation of these Terms
5. Payments
Payments must be completed using the payment methods offered during checkout.
Orders will not be processed until payment has been successfully received and verified.
6. Shipping and Delivery
Estimated delivery times are provided for convenience and are not guaranteed.
TreeCoir is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Natural disasters
- Events beyond our reasonable control
Risk of loss transfers to the customer once the order has been delivered to the shipping carrier or the delivery address, as applicable.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Please review that policy before making a purchase.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Text
- Graphics
- Icons
- Website design
- Documents
is the property of TreeCoir or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, TreeCoir shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of the website
- Inability to use the website
- Product misuse
- Delivery delays
- Loss of profits or business opportunities
Our maximum liability shall not exceed the amount paid for the applicable product.
10. Warranty Disclaimer
Except where required by applicable law, products are provided “as is” and “as available.”
We do not guarantee that:
- The website will always be uninterrupted or error-free.
- The website will be free of viruses or harmful components.
- Products will meet every individual expectation beyond the specifications provided.
11. Third-Party Links
Our website may include links to third-party websites for your convenience.
TreeCoir is not responsible for the content, privacy practices, or services provided by third-party websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts in Canada.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
Website: https://treecoir.ca/