Effective Date: June 26, 2026
At TreeCoir Canada (“TreeCoir,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, treecoir.ca, purchase our products, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, or place an order, we may collect:
- Full Name
- Company Name (if applicable)
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely through third-party payment providers)
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referral Source
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and services
- Respond to inquiries
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Send promotional emails (only if you have opted in)
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Provide relevant content
You can disable cookies through your browser settings, although some website features may not function properly.
4. Payment Security
Payments are processed through secure third-party payment providers.
TreeCoir does not store your complete credit or debit card information on our servers.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary, including:
- Shipping and logistics providers
- Payment processors
- Website hosting providers
- Marketing service providers
- Legal authorities when required by law
These partners are required to protect your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no online transmission or storage method is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request data portability
- Object to certain processing activities
To exercise these rights, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. International Users
If you access our website from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will become effective immediately upon posting on this page. We encourage users to review this page regularly.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact information available on our website:
Website: https://treecoir.ca